Ability Commerce: Streamlining the Entire Multichannel Business Process
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Ability Commerce: Streamlining the Entire Multichannel Business Process

Diane Buzzeo, Founder & CEO, Ability Commerce Delray BeachDiane Buzzeo, Founder & CEO
The distinction between retailer and e-tailer is becoming less defined, as more consumers turn to the web for product information, recommendations, and purchasing decisions. Today, retailers need to bring their Ecommerce game a level up as the consumer is not only knowledgeable about which product they want at what price; they also want comprehensive reviews and information about inventory availability, and fast shipping. Delray Beach, FL based Ability Commerce designs, develops, deploys and supports innovative Ecommerce, order management and financial software solutions for growing multi-channel retailers, catalogers and distributors. The company provides multi-channel retailers with comprehensive software and services to help manage their successful growth and profitability. “We find our purpose through exceeding the goals of our customers in an environment that nurtures and supports the members of our team,” says Diane Buzzeo, Founder and CEO of Ability Commerce.

Ability Commerce is one of the leading providers of Enterprise Resource Planning (ERP) direct commerce retail platforms that help growing retail businesses increase revenue, reduce overhead and engage with their customers. Their comprehensive software solutions enable organizations to acquire, convert, and retain customers more efficiently. Also, as a Microsoft Gold Partner, Ability Commerce offers the Microsoft Dynamics GP solution. “Since 1999, we have been servicing growing businesses in the direct retail space,” adds Diane.

The company’s flagship solution Ability SmartSite Ecommerce Platform offers an excellent feature set for full control of the online channel. The solution is for growing mid-size to large businesses. It is infinitely scalable and includes basic features and functionality not typically included in the base offering of most competitive solutions. The platform sports optimized item-page templates allowing client’s to change the way they market their items through the unique layout of their page with a click of a button as per need. SmartSite also provides the advantage of displaying a client’s items in lists, grids, or styles, depending on their industry to help you sell smarter.

Since 1999, we have been servicing growing businesses in the direct retail space


“The image gallery showcases all angles of the client’s products including 3D images, rotating images, tiny, thumbnail, large and extra-large sizes in every color option that is available in your product,” explains Diane.

The company also provides ERP for Direct Commerce a comprehensive commerce suite simplifying workflow to let management focus on business growth. The platform helps successful and growing single-channel and multi-channel retailers recognize the importance of a robust and scalable order management system. Ability Commerce’s Comprehensive Commerce Suite (CCS) goes beyond basic order management and handles the entire life-cycle of the daily business operations from sourcing inventory to depositing funds from completed orders. “In addition to our software product lines, we also offer SmartStaff, our in-house team of specialized marketers, merchandisers, and software developers that gives support, training and managed services available to all clients,” explains Diane.

An example illustrating the company’s expertise in Ecommerce includes The Noble Collection, an international multichannel retailer were looking to update their front-end Ecommerce solution. As a JDA Direct Commerce/Ecometry Professional Services Partner, Noble chose Ability Commerce and their SmartSite ECP to meet all their critical requirements. The company not only provided Noble Collection with the powerful solution they were looking for, but will also be upgrading their JDA ERP system as well.

Ability Commerce leverages more than 30 years of combined direct marketing and management experience from its sister company, Marketing Concepts, a forerunner in the direct commerce industry. “For the days to come we will help our clients throughout comprehensive solutions enabling them to acquire, convert and retain customers more efficiently,” concludes Diane.